Dear Max,
Thank you for your letter. Sorry I haven’t written for so long, but I was very busy.
I’m really sorry your fridge doesn’t work properly. I understand why your mom is so unhappy with it. It’s not easy to buy a new one cause it costs a lot, but you can have it repaired. And do you have any guarantee? If so, you can exchange it for a new one or repair it for free. I hope my advice can help you
Sorry, I have to go now.
Keep in touch!
love,
John
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Dear John
My family bought a fridge
... last week. It cost a lot of money. Now my mother says it is not cold inside. She is very unhappy with it. What can we do?
Love
Max
Love
Max
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